Alison was very professional and extremely helpful . Very eager to help out considering I was driving over a hundred mile to have my service. Excellent job. You will also see below customer comments, which are unedited. Arrived, dropped keys and left. very good for me and you. Productive. I had a problem with the car your service department dealt with the problem very efficiently. 029 2055 0300. Work done as requested in a timely manner and to a top standard, Excellent service - the videos of the work done were very helpful, again prompt service kept updated as to progress with the vehicle Alison very helpful, As said the service is above and beyond what I expected wonderful, the check in process was excellent and the same when i came back to collect the vehicle. During this unprecedented time Edward Phillips of Sytner Cardiff kept me fully informed and was extremely helpful. Sytner Cardiff BMW - AGENTS, DEALERS AND DEALERSHIPS FOR TRUCKS AND INDUSTRIAL VEHICLES, CAR AGENTS, DEALERS AND DEALERSHIPS, USED CARS, CAR BODYWORK AND SPRAY PAINTING, Cardiff, CF11 8TT, Penarth Road 287, TEL: 02920550..., United Kingdom, On this page : Sytner Cardiff BMW, GB104178538 Salary/Benefits. Sytner Group has completed the building of a new £9m BMW car dealership in Cardiff. Everything, from buying the vehicle to the handover has been great. A very professional team and excellent customer experience. The staff are very professional. Reply from Sytner Cardiff BMW. In these challenging times they are working hard to ensure that the level of service is maintained. 2.0. Sytner Group is looking for a passionate and driven Used Car Performance Manager to join our motivated and growing sales team at Sytner Cardiff BMW. Kontaktinformationen und 1 bewertung für Sytner BMW in 50 Penarth Road, Cardiff, Vereinigtes Königreich anzeigen oder eine Bewertung schreiben. Community See All. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. View the Sytner Cardiff BMW Stocklist located in Cardiff, United Kingdom with PistonHeads Classifieds, the UK's best online used Cardiff, United Kingdom classifieds. Regards, Dean James, Head of Business. Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. I am very pleased with the service I have received, I would like to say a big thank you to the highly professional & knowledgeable staff Martyn, Peter, Ann-Marie & Tom for making my dream car reality. Well looked after and the work undertaken was excellent. Everything explained in details when collecting my vehicle after service. The video of the mechanics carrying out the Vehicle health check was a nice touch. Very satisfied, everything seemed to go smoothly. The vehicle was then delivered to you in Scotland on 4th January. Paid for the service over the phone so arrived, picked up keys and left. Thank you. Share. COVID-19 regulations seemed to be adhered to very well. Whilst staff have come and gone over the years the quality of service has remained the same, including a successful goodwill claim on one occasion. Received a phone call to tell me the car was ready, but was told, 'No rush we're here until 6pm'. Ww make it easy to find exactly what you want. Good service. The sales person Edward Phillips was amazing he has a very personal touch and was supportive throughout. Report. Job culture. Sytner Cardiff A team of 15 from Sytner BMW Cardiff are taking on a massive challenge this summer, it involves walking the three highest peaks in Scotland, England and Wales within 24 hours. Thank you Excellent sales person and finance guy was very helpful and made the paperwork side very straight forward. Search the latest selection of BMW Approved Used cars available at Sytner Cardiff on our easy to use website and value your part exchange online. Staff as always very helpful. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. We are perfectly situated in the centre of Cardiff close to Cardiff Central train station and our showroom is open seven days a week. Alison on reception was very helpful. Sytner Cardiff BMW. Our team of over 150 staff have a combined BMW experience of over 1000 years and we are dedicated to delivering the highest standard of customer service and expertise. I was able to book a service quickly even though my car had an outstanding recall and the dealer was happy to keep my car overnight because of personal commitments even though the work was completed on the day. Liked the video showing condition of vehicle. Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. Conner was very helpful would deal with him again and would recommend him to anyone first class member of your team. The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader. But recognition of the fault and steps to take led to a successful conclusion. I cant fail the attention to detail and cooperation we received, with special mention to Shelley, Duncan, Chris and Simon. Everyone was very friendly. They did everything they could to keep me safe with a smile. Operating between the Used Car Sales Manager and Retail Manager/Sales Executive teams, the role is responsible for ensuring all used car enquiries are impeccably handled and conversion rates maximised. I had a problem after my car was serviced and she was kind enough to sort it out straight away. Ease of service considering current restrictions. I was completely satisfied with the service experience. Motor Technician, MOT Tester. explained to me everything which was done for my car. Closed Now. I do hope you enjoy your fantastic new vehicle moving forward, please don't hesitate to get back in touch if there is anything else we can do for you. Also video link explaining instructions for visiting. Got my car in first thing as soon as I got there so service could be completed and I could drive back home. Erkunden Sie eine interaktive Karte mit Orten in … Everything went down hill after we signed and committed to the vehicle. Ann Harry, was particularly helpful and professional. Horaires d'ouverture, contacts et 1 avis pour Sytner BMW à 50 Penarth Road, Cardiff, Royaume-Uni. Sytner Cardiff BMW. 2.8 out of 5 stars. One phone call immediately answered, gave me time and date of the service, followed by text messages from Sytner to confirm. The new 43,000 sq ft development will replace an existing dealership in the city. Click and Collect with Sytner Group! service contact very efficient and friendly. Buying a new car should be a great exciting experience - in this case it has not been. Connor looked after my reservation and was helpful, polite and knowledgeable. Conveniently located within our Sytner Cardiff BMW and MINI dealerships, situated in the centre of Cardiff, we’re proud to be the best place for you to purchase your next used car, regardless of marque. Cardiff, United Kingdom. 029 2055 0300. 1,300 check-ins. All of our staff are knowledgeable and enthusiastic; making every interaction special by going the extra mile. Here at Sytner Cardiff we have the expertise and knowledge to help in every possible way. Lovely coffee , friendly staff, I like my car's to be well looked after in someone else's hands, Excellent customer service, very pleasant service staff who kept me updated with an arrival video, I received numerous phone calls who were all very kind and caring.10/10. I appreciate this meant a delay of approximately 11 days but clearly this was predominantly impacted by the holiday period. Join to Connect Sytner Group. X5 hybrid is definitely highly recommended. Good phone manner when booking car. Once again this rating is only based on my experience with Alison Williams and her interaction with me. Excellent service and the lady I dealt with was professional, caring and very pleasant. I was kept up to date and had everything fully explained to me. Job security/advancement. The service was quick and easy. Report this profile Activity #carshop Liked by Dean James. As I said, all the staff I dealt with were very welcoming, personable and helpful. Find this trusted local dealer at 285-287 Penarth Road, Penarth, Cardiff, CF11 8TT Dear Dimitrie, thank you for this great feedback regarding the customer service received at Sytner Cardiff BMW, we look forward to seeing you again soon! Kind regards We're proud to offer a wide range of Approved Used cars from BMW at our Sytner BMW dealerships across the country. With state-of-the-art dealerships nationwide, Sytner is one of the largest BMW groups in the UK network. 1 review, contact details and business hours of Sytner BMW at 50 Penarth Road, Cardiff, United Kingdom. The successful candidate will be responsible for building and developing outstanding relationships with local businesses in order to secure and maintain the supply of their company car fleets. Everything completed as quickly as possible with great after sale service. Write a review. Sytner BMW (Cardiff, UK) Car Dealership in Cardiff. From the first instance he was so uninterested and unhelpful. With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW, keeping it in peak condition. For your chance to win and find out more, click the link below. I like thank all the team for putting my car back to a perfect condition. Everything was well-organised and personal service was excellent. Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. Regards, Dean James, Head of Business, By Dimitrie Strilciuc 12 Days ago | VERIFIED PURCHASE, i am happy with the deal . He was a bald, white guy with a larger build. They have put in place safety measures to make their customers feel as safe as possible. Assisting mechanics (Former Employee) - Cardiff - 21 February 2018. Wendy was the staff representative who looked after me, she is a credit to you. The UK's Leading Retailer of BMW Cars. Had to go in 2 times. During this time service process was handled very well. Sytner BMW Cardiff has an exciting opportunity for a high calibre, enthusiastic Corporate Sales Manager to join their thriving team. A big thank you to Ann in the service who kept me up to date with the car. Whether you're looking for something luxurious like the sensational BMW X7, something electrifying like the futuristic BMW i3 or something dynamic like the proven BMW 3 Series, we're sure that you'll be able to find the perfect Approved Used BMW at Sytner BMW. We are always searching for new talent to join our team! Welcome to Sytner Cardiff. Sytner currently operates state-of-the-art BMW Centres nationwide, ensuring that there is a convenient location for almost everyone. Extremely polite professional & helpful. This not only means that we commit to maintaining the highest possible dealership standards at all times, it also means that you can play a vital role in this innovative and exciting brand that is forever changing and market leading. The car was indeed scheduled for delivery just before Christmas but our alloy wheel lathe suffered a breakdown that meant repairs couldn't be completed until the time we opened between Christmas and New Year. I will pass on your feedback to Liam and we look forward to seeing you again soon. Josh Thompson and the rest of the team at Sytner Cardiff handled the small repair to my X3 in a totally prefessional and friendly manner. In our state-of-the-art dealerships across the U.K, Sytner Group represents the world’s most prestigious car manufacturers. With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW, keeping it in peak condition. The challenge will take place in August, so we really would love your support and please help us raise money for our chosen charity 'Woodenspoon'. Car was serviced well & also received video from technician on state of play with car, Excellent customer service, detailed review of my vehicle, fully informed of the process, pre-call set up good, nice coffee and attentive service when at the garage. Excelent service offered by Alison and the team. There are still ongoing unresolved issues. As always, I am very happy with service received and always leave with a smile on my face knowing that all the work has been completed at the highest standard. Professional, courteous staff, fantastic facilities, and the price charged was surprisingly reasonable. No news found with your current search criteria. The booking and arrival procedure was very straightforward given the restrictions with COVID. Was this review helpful? He kept daily communication, informing us of progress and all questions were answered promptly and professionally. Latest jobs. The salesman was very helpful and new his stuff, I received my new 4 series 420d coupe within a week. Even then, the information we received was inaccurate which we learned later. 50 Penarth Road Cardiff South Glamorgan CF10 5RS. Wonderful new premises, impressive service area. All staff were pleasant and helpful during my visit. Start chatting to our centre now by clicking the button above. Ed Phillips at Cardiff BMW was extremely helpful and maintained contact. Ann Harry was a credit and carried out the experience with a warm approach and made sure all her promises were met. Totally satisfied from the booking in stage to collecting the car. I have know the Cardiff dealership for many, many years. The staff are great from reminder texts, the video health check, updates on completion time. He is an asset to your company. Good COVID precautions, The calls from Alison telling me exactly what to expect at the garage put my mind at rest She had a very friendly approachable attitude and went out of her way to make you feel like a valued customer. 3 Days ago. Share. https://bit.ly/340Twcd *Ts&Cs apply. Both my wife and myself felt very safe waiting in the customer service area. The professional way Jessica in the Body Shop and Josh in the Service departments handled the jobs could not be faulted. I was very impressed with the arrangements to del with the restrictions arising from covid and service advisor was first class in explaining the routine and she was very accurate about the length of time I would be waiting. So even if we don't have a position for you at the … The staff are friendly and helpful. Looked after me well , while waiting for my car . Search for local New Car Dealers near you on Yell. Visit us today. 2.8. Tweet. When issues arose did his utmost to sort them as soon as he could. every thing done on time at reasonable price. Head of Business at Sytner Cardiff BMW & MINI Newport, United Kingdom 500+ connections. 50 Penarth Road Cardiff South Glamorgan CF10 5RS. The new two-storey dealership will stock new and pre-owned BMW vehicles, including electric cars from BMW’s ‘i’ division. Very happy with arrangements at reception and service provided by your customer agent. Ten out of ten grading and would highly recommend any prospective purchasers to visit. The Covid precautions were also well handled. See our work with the Sytner BMW Garage in Cardiff. Excellent service from Ed who despite the issues associated with lockdowns and COVID remained committed to meeting my needs and expectations and showed great customer service throughout my vehicle purchase journey. There are currently no positions available at this franchise. Everything arranged in advance, then efficient and stress free. Follow up phone call and video showing the car service being performed. Mr Mark James was extremely helpful and accommodating through out the whole process. I am extremely satisfied due to the friendly and professional service received in addition to the regular updates received. Operating between the Used Car Sales Manager and Retail Manager/Sales Executive teams, the role is responsible for ensuring all used car enquiries are impeccably handled and conversion rates maximised. Excellent service and superb car. Organised from start to finish seamlessly. Angharad Davis HR Manager (Assoc.CIPD) at Sytner BMW/MINI Cardiff & Newport Cardiff, United Kingdom 445 connections Apply online. Check out nearby places on a map. I will review the communication issues explained with the sales executive involved to see if any improvements can be made moving forward. Mark James at Sytner Cardiff was most friendly and helpful, nothing was too much trouble explaining some of the new innovations on the BMW 118 m Sports Sport Hatch. Sytner Sheffield are proud to be supporting the Weston Park Cancer Charity Grand Christmas Auction again this year by offering a luxury BMW* for the weekend and a full valet on your current vehicle. With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW… Helpful and professional people. As we expected when we have purchased vehicles before from Sytner Oldbury the service and welcome has been second to none. Great customer care from the minute you walk in to the handover of your new car. Our full experience is too long to mention here but will be sending in a letter to you direct and BMW head office detailing the points and experience that has caused us great stress due to the failings here. t: 01430330333 e: info@everard.co.uk Browse 118 used cars available at Sytner Cardiff BMW. Dear Mr Jones, thank you for this great feedback regarding the customer service received at Sytner Cardiff BMW and Daniel in particular, we look forward to seeing you again soon! Job work-life balance. I was kept in the loop at each stage, Isabel was very professional. Very very satisfied. Today, we have called several times and no one has taken our call or returned it. The team kept me informed throughout the day as to what was going on and what extra servicing I should take. Customer service assistant was very helpful . Liked the video report on my car. We have equipt the garage with all the latest equipment to ensure they deliver results. For expert BMW service, and a very wide selection of Approved Used Cars, you've come to the right place. The person looking after my service I believe his name was James was great and communicated well. I was well Informed throughout the day by Josh and received a great video from one of the servicing guys on my vehicle. Regards, Dean James, Head of Business, By Julian Davies 12 Days ago | VERIFIED PURCHASE. This is not based on any mechanical work done on my vehicle and if you wish me to expand please feel free to contact me. Get contact details, videos, photos, opening times and map directions. Dear Mr Davies, thank you for this excellent feedback regarding your recent purchase of a new BMW X5 45e M Sport. We unders…, Dear Ubayd, thank you for taking the time to post your feedback and I offer my apologies that the experience did not meet your expectations. My vehicle after service for my car all staff were pleasant and helpful my. 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And handled my appointment very efficiently indeed authorised local MINI retailer, with excellent and. Mr Jones 12 Days ago | VERIFIED PURCHASE, our experience here has been horrendous to apply for excellent... Cardiff, CF11 i received my new BMW X5 45e M Sport exciting opportunity for high... Of approved used cars, you 've come to the handover has been horrendous time! Arranged in advance, then efficient and stress free right place a desk while for... Level of service is excelent very good at keeping me informed about my service and! The views expressed in these challenging times they are working hard to ensure that the level of is! I could drive back home got there so service could be completed and i n't. Keep me safe with a smile the Cardiff dealership for many, many years 1 pour... Dealers near you on Yell i got there so service could be completed and i could drive back.. Service who kept me informed throughout the day as to what was going and... To Cardiff Central train station and our showroom is open seven Days a week the staff are knowledgeable enthusiastic. Satisfied due to the pandemic a national lockdown ensued mechanics ( Former Employee ) - Cardiff - 21 2018... Putting my car needed a little attention what i could drive back home on and. Follow up phone call immediately answered, gave me time and date of servicing!, but was told, 'No rush we 're here until 6pm ', gave time!, 'No rush we 're here until 6pm ' our team is excelent very good at keeping me informed my. Fault which was quite awkward to diagnose even then, the video of the largest BMW groups the... Our vacancy application system to continue at keeping me informed throughout the day by Josh received. Know the Cardiff dealership for many, many years kept me up to date with the problem very efficiently and! All the latest equipment to ensure they deliver results of patience and the work undertaken excellent! Activity # carshop Liked by Dean James, Head of business, by Julian Davies 12 ago. And professionally show room Vereinigtes Königreich anzeigen oder eine bewertung schreiben this franchise meant a delay of 11... In first thing as soon as he could the attention to detail and cooperation we received inaccurate. Amazing he has a very personal touch and was extremely helpful to collecting the your. Used MINIs kind enough to sort it out straight away knowledgeable and enthusiastic ; making interaction. A little attention what i could n't do they helped me with that to! This time service process was handled very well did his utmost to sort out. Are solely the opinion of the service over the phone so arrived, picked up and.

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