Here For You During COVID-19 Alternative views of the call tree: List; Chart; Flat list; 08000354801 prompt . Do you agree with Hastings Direct’s star rating? I took a Car Insurance from Hastings Direct, after reading various positive reviews. I took a Car Insurance from Hastings Direct, after reading various positive reviews. By email: contact@hastingsdirectsmartmiles.com By phone: 01733 308 380 If we have been unable to resolve your complaint, you may be entitled to refer it to the Financial Ombudsman Service. Are you looking to develop your professional career within Customer Service? 5. 1 like. Check out what 69,677 people have written so far, and share your own experience. | Read 13,801-13,820 Reviews out of 70,016 Hastings Direct: Unresolved Customer Complaints. | Read 65,841-65,860 Reviews out of 69,677 Overall rating. Do you agree with Hastings Direct’s star rating? | Read 141-160 Reviews out of 64,177 Free interview details posted anonymously by Hastings Direct interview candidates. Do you agree with Hastings Direct’s star rating? Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). 57. All policies are subject to English Law. Do you agree with Hastings Direct’s star rating? 3.4. Our community is ready to answer. In our Customer Service team: As a Customer Service Representative, you will join our inbound call centre team, talking with our customers for the majority of your shift. Product/Service Do you agree with Hastings Direct’s star rating? Check out what 64,177 people have written so far, and share your own experience. 3116518. Their message to customers is that if the device is not activated the policy becomes void. | Read 73,641-73,660 Reviews out of 75,599 Customer Relations Department, Hastings Direct SmartMiles, iGO4 House, Staniland Way, Peterborough, PE4 6JT. Check out what 74,488 people have written so far, and share your own experience. You'll be dealing with inbound contacts every day so, you need to be strong and adaptable to enjoy helping our customers. Phone number : 0800 035 4801 3116518. 3 if you don't know your policy number; 1 if your policy number starts with x a prompt . Enabling customer self-service access across multiple devices (e.g. All policies are subject to English Law. Voice your opinion today and hear what 75954 customers have already said. Check out what 75,599 people have written so far, and share your own experience. | Read 73,441-73,460 Reviews out of 75,586 desktop, mobile, tablet, SmartTV) “We’re excited to be working with Hastings Direct and supporting its commitment to its customers with this innovative, game changing technology.” – Roy Murphy, … I was then directed to "customer service" (in India I think with a 3 second delay on the line) where a lady said they were closed but gave me another number (I'm not sure why she answered if they were closed but happy that she did). Ask a question about working or interviewing at Hastings Direct. Check out what 70,016 people have written so far, and share your own experience. I received a device to activate and put in the car. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. | Read 13,361-13,380 Reviews out of 74,999 . Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). I expect this negative comment will get a superficial concerned response from Hastings Direct, but believe me there is no real interest in the customer with this company. Do you agree with Hastings Direct's TrustScore? Hastings Direct is a fast growing, agile, data and digitally focused general insurance provider. Want to know more about working here? I received a device to activate and put in the car. When you speak to the Hastings Direct customer services team, you will realise that they run a very streamlined service which is one of the reasons they are able to offer cheaper premium to their customers. Based on 194 reviews. And don't think you can easily make a customer complaint to resolve this poor service, as their published service standard is to take a further eight weeks to investigate it and get back to you. 2. Do you agree with Hastings Direct's TrustScore? all Hastings Direct reviews for Customer Service Representative (46 reviews) all Hastings Direct reviews worldwide (194 reviews) Claimed Profile. I learned a lot working for hastings direct such as time management, this was because I had set goals made by the company about keeping things like hold time and wrap time down, therefore, I really had to take note of what I was doing to ensure I wasn't wasting time. Customer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London. Although I could log into my account, I was unable to activate the device due to some technical issue at their end. 3. 10 Hastings Direct Customer Service Representative interview questions and 10 interview reviews. People are all welcoming and the workplace culture is inviting. Customer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London. 1 1 1 1 the windscreen or glass claim . 15. Registered in England and Wales no. 32. 36. 4. 1 1 vehicle prompt . Management are good and staff are all friendly and willing to help wherever they can. working from home good for university. Hastings Direct has built its business by providing straightforward customer service and products, and offers car, bike, van, and home insurance directly to the public. 54. Phone number : 01424735735 Contact information for Hastings Direct Customer Service with its free or geographic phone number. Voice your opinion today and hear what 74999 customers have already said. Do you agree with Hastings Direct’s star rating? 1 1 1 for a new claim prompt . Ask a Question . View details and apply for this Customer Service Representative job in Bexhill-On-Sea (TN39) with Hastings Direct on Totaljobs. You could be addressing customer queries submitted via telephone, email, live chat or instant messages. Do you agree with Hastings Direct’s star rating? Registered in England and Wales no. By reducing overheads and ensuring that their people based services run as efficiently as possible they are able to save money which can then be passed onto their customers. 1. Check out what 74,999 people have written so far, and share your own experience. Contact information for Hastings Direct Customer Services with its free or geographic phone number. Although I could log into my account, I was unable to activate the device due to some technical issue at their end. 0800 0354801 Hastings Direct Customer Services source. We offer a range of competitive and straightforward products and services, which include car, bike, van and home insurance and a range of additional products like breakdown cover and family legal protection. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Neither could I contact anyone at Hastings. | Read 72,421-72,440 Reviews out of 74,488 Inability to Contact Hastings Direct - a Catch 22! Check out what 75,586 people have written so far, and share your own experience. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Working at Hastings Direct means that you're kept busy all day but given good break times and times in-between calls to rest so that it's not too full on. Are good and staff are all friendly and willing to help wherever they can interviewing at Direct! Hastings Insurance services jobs in Bexhill-on-Sea, East Sussex, TN39 3LW interview.! 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