My partner and I live in a flat owned by peabody. There used to be a shelter in Leyton i believe which is now a hostel. They said they will investigate this, however a month later nothing was done about this. Residents have very little control over the services they receive. My time at Peabody was exciting, educational and fun. • Severe noise pollution – all night parties or visitors, loud music, slamming doors, faulty plumbing etc mean that you will not be in control of when you go to sleep or how long you sleep for. Zero respect for tenants. This company feels like family, and I am honored to be a part of it. And when it is taken the plumber does not attend his scheduled appointments.Something very dodgy is happening within Peabody trust. Whether your causes are animal shelters, food banks, or breast cancer groups, you'll find real nonprofit reviews you can trust at GreatNonprofits. You will spend most of your time chasing Peabody and dealing with the fallout from living in an unsuitable and poorly managed property. Some complaints are completely ignored or brushed aside. For the past 5 years we have been having problems with heating of the property. If it takes 1 appointment to do the repair, Peabody will make 15 and at the end of this, the repair will still not be made properly. Still left with no source of heating as I write this. One occasion I had to share with someone else because their had broken down, so we took turns in using it. Work culture in the customer service department was fun. The system has come to its end of cycle and peabody rejecting to sort out the heating system. Something very dodgy is happening within Peabody trust. My Manager was not even in the office that day & my own team didn’t even bother to say hello to me or welcome me to the team. Is Peabody environment friendly? The water tank has a leak since I moved in and it never got fixed or exchanged as recommended. The flat we were given was an x drug dealers we were not told this when we viewed it and we felt pressured to take it. and they told me they don't know or where to locate my energy meters, which means I am currently still being charged for energy used by the previous tenants and will be stuck with their choice of energy provider and not the one I want. There is one in Chingford which you should contact. I have sickle cell, under line health conditions and I am disabled. It takes going to an outside organisation to get them to take action. Do not buy off them! Get directions, reviews and information for Peabody Housing Authority in Peabody, MA. So I didn't see the email the company sent out to say this. Booked a day off.Sat in for appointment. I have been complaining to Peabody for weeks about all these things and nothing has been done. The flat we were given was an x drug dealers we were not told this when we viewed it and we felt pressured to take it. However, the next day the resident called again saying no one came to clean up the mess. • Repeated destruction of your possessions by pests, damp, mould, fungus, persistent leaks from faulty plumbing or poorly installed boilers left unattended for years despite being reported, ongoing repairs. Smell of damp due to the boiler leaking and flooding my living room. After many other negative experiences at the organization I decided to resign after three months because no one cared about anything at Peabody & and every staff member so incompetent from HR to IT.The offices at Peabody are so terrible it feels like you’re in the 1960’s, the toilets were never working, the computers were so painstakingly slow & of poor quality. I have just done a mutual exchange and everything seemed fine until I actually moved in where upon I have come across the following issues sink leaking in kitchen ,damp in hallway and kitchen, Wall in bedroom damp and plaster is shot, holes in living room ceiling and hallway, floor struts rotten in kitchen and floorboards in bathroom along with totally rotten wooden back steps to garden which is a danger to life I event of fire and walk out on by mistake ie guest visiting. Peabody housing association in London, one of the city's oldest and largest, owns and manages around 55,000 homes in London and the south east and provides care and support and large scale community regeneration programmes. I asked Peabody if my house runs off Gas and Electric ( or duel energy?) Find 171 listings related to Peabody Housing Authority in Peabody on YP.com. Most of their properties are not fit to live in and repairs /complaints management is abysmal. Not only rents and service charges are increased every year , but also the service they provide is atrocious! Explore this section to find the important information you need to choose the best housing option for you. They will push you until you are so stressed out and fed up. Only the latest review will count in the company's TrustScore. Peabody is a joke. It has made my partner so ill with his mental health that he had to be 136 sectioned by the police when he sat on the railway tracks.We have a leaking boiler leaking taps. And despite a complaint and even contacting the housing ombudsman, Peabody and its maintenance team, PGM, Peabody General Maintenance do not seem to take any action to change the tap. In the evenings I sleep at my daughter's house because I can't bare the cold when the temperature drops. If complaints are addressed, you will receive an insulting response. Peabody will not help you in anyway. Residence Hall. Making a formal complaint to Peabody will lead you on a wild goose chase. I found out that the Cleaning teams manager is all friends with the cleaners outside of work & they got them the jobs at Peabody. So much so we have had to spend out on hotels. Peabody is extremely negligent and disrespectful with their tenants. On how Peabody is a proactive association & how they are very keen on helping improving their residents lives and their living standards.On my first day at Peabody I was told what floor to go on by Manager via text message, so I went there expecting to be informed my role and having an induction with my manager & meeting the team. I unable to dump my household rubbish because the Fob Peabody gave me for the communal bins gated area is not working. 02079228500. Only move into a Peabody property if you have NO OTHER options available to you. Even if they do attend the repair it will take 10 times longer than it should do and the quality of work and materials used is usually low- resulting in the repair needing to be carried out again and again. Just pay and sod off .Would never ever recommend this scheme to anyone , especially where Peabody is involved! I got sent via Messenger a request to sign a petition protesting the Peabody housing association auctioning off 15 of its properties, including a two-bedroom refurbished terraced house with a reserve price of £730,000. Booked a day off.Sat in for appointment. This has caused verbal and physical fights between tenants. Peabody staff and contractors do what is convenient for them and not the tenant. Terrible terrible terribleI cant think of a worse customer service team.Soon ill be paying for cladding they put on my flat. We are sleeping on the floor in on a matress in the kitchen. Peabody doesn’t give a damn about this. Peabody Properties is not for self. Tenants are being anti social and they expect you to deal with the issue yourself. I particularly like the emphasis placed on the dream of the founder George Peabody, which is providing quality homes and 'making London a place of opportunity for all'. Most try to be as open as possible and will provide you with information when they are able. Anti social tenants are welcome and protected. My parents and I raised this issue many times with no solution. My parents are tenants of peabody Housing association, for over 10 years. There are rats and bed bugs to contend with. To whom this may concern as on trying to get through to complaints I have been told only way is on line.Can anyone from Peabody tell me they are that certain everyone has internet and are capable of using technology dusgusting.Now can I quickly explain complaint .1. This is being repaired but won’t be finished until after Xmas which will be 3 months after I have moved in and I have not been able to unpack or decorate because of all of this, this should have all been picked up in the survey that is carried out allegedly before the exchange papers are drawn up and not been signed off until all works complete. And despite a complaint and even contacting the housing ombudsman, Peabody and its maintenance team, PGM, Peabody General Maintenance do not seem to take any action to change the tap. This was all i was able to find. Millions of nonprofit clients, donors, and volunteers have shared their candid reviews of charities, nonprofits, and social enterprises. • A very demanding cleaning regime is required due to pests, damp, mould, fungus, cigarette smoke, faulty plumbing and ongoing repairs. Booked for repair to my roof. Only the latest review will count in the company's TrustScore. Peabody is a large organisation with a diverse asset holding of 66k homes. For the time I've been living in one of their flats I asked few times about the water provider because not even Thames water acknowelges they provide the service to my postcode. Living in a Peabody property will leave you exhausted and in despair and out of pocket. My parents are both unwell, with serious health problems but every year they don't have heating for months. Finally, I lodged a complaint under Peabody's complaint's procedure which they brushed aside and not following and even if they did, it will take 3 months to complete the full process and before I can take it to the Housing Association Ombudsman, by then I could be dead from Hypothermia or too ill with PTSD to proceed. Do not purchase a property from Peabody ( or any Housing Association)4 years in it’s falling down. It’s worthless because of claddingThey’re absolutely horrendous with no culpability at all, Because you have not answered this serious email issue I will address it here.Below was sent to concierge on the 2nd November 2020 and Peabody.Of which you have NOT RESPECTFULLY ANSWERED.Being Blocked in by Markmen SecurityTo whom it may concernI just had a very heated conversation with an employee from markmens security.I am getting fed up and stressed with people continously BLOCKING DISABLED BAYS. Most of their properties are not fit to live in and repairs /complaints management is abysmal. Peabody doesn’t give a damn about this. My advice is not ever work for Peabody because you will not gain anything & will end up leaving after a few weeks. Over time, living in a Peabody property will destroy your life, health and ability to work due to the multiple issues that are ignored by Peabody including: • failure to carry out repairs even if they are reported over and over again. Peabody even lie that they don't know how to reach you or can't reach you when you make a complaint or repairs request - they use supposedly not being able to reach you as an excuse for not carrying out the repair or not responding to your email complaint. A few years ago Peabody was taken to court after some contractors made some illegal payments for contracts to some Peabody individuals. Terrible terrible terribleI cant think of a worse customer service team.Soon ill be paying for cladding they put on my flat. 39 Peabody (UK) reviews. Little did we know that this supposedly "Affordable option" Will turn into Unaffordable! So a few weeks in my role I started deal with residents and trying to resolve their issues, and I tried my hardest how ever the other teams in Peabody kept on giving me false promises & we always no shows. My parents are both unwell, with serious health problems but every year they don't have heating for months. and they told me they don't know or where to locate my energy meters, which means I am currently still being charged for energy used by the previous tenants and will be stuck with their choice of energy provider and not the one I want. The system has come to its end of cycle and peabody rejecting to sort out the heating system. Now I emailed twice about my notice period and not even to that e-mail I got an answer. This Housing Association is not strictly subject to the Freedom of Information Act but according to the Housing Corporation: "You can also write to housing associations. Peabody must be the worst housing association. I would give minus stars if this was possible! The ombudsman is not helpful. Writing exclusively for Inside Housing, Mr Sarsfield acknowledged that the policy meant the association would be “deliberately cutting our income” and could result in a reduced development programme.. By far the worst landlord I have ever had. This landlord is the worst. If you complain about this, Peabody will let the perpetrators know who has complained and you will be put at risk. People have been found injecting in communal areas, syringes and drug paraphernalia has been found. The company works in the middle ages in terms not using latest technology & using papers (which eventually go missing) The telephone lines always have issues & when a computer breaks down, they never get fixed. In the evenings I sleep at my daughter's house because I can't bare the cold when the temperature drops. Anti social tenants are welcome and protected. You can find Peabody and its 51,000 residents in the North Shore region of Essex County. Peabody will not help you in anyway. Peabody staff and contractors do what is convenient for them and not the tenant. Peabody is using RE:NEW to help achieve its ambitions. The company works in the middle ages in terms not using latest technology & using papers (which eventually go missing) The telephone lines always have issues & when a computer breaks down, they never get fixed. So they brushed this issue off. Contractors and Peabody staff treat tenants with disdain. In addition to providing first class housing management Peabody is increasing its development activity and plans to build a thousand new homes a year. By Harry Scoffin. They spend nearly 2 to 3 times more than me on their electricity and flat is freezing. I unable to dump my household rubbish because the Fob Peabody gave me for the communal bins gated area is not working. Peabody is the true definition of a team player. Moody's announces completion of a periodic review of ratings of Peabody Trust. BBC Radio 4’s You and Yours programme last week heard the human costs of the post-Grenfell fire safety crisis for residents at the mercy of housing associations, even in blocks deemed safe.. One shared owner told presenter Melanie Abbott that Peabody, her social … Phoned up to see where the bloke was. It takes going to an outside organisation to get them to take action. Emails were sent, calls made, no problem solutions nor answer to simple questions. Peabody even lie that they don't know how to reach you or can't reach you when you make a complaint or repairs request - they use supposedly not being able to reach you as an excuse for not carrying out the repair or not responding to your email complaint. - Chy’na White It has made my partner so ill with his mental health that he had to be 136 sectioned by the police when he sat on the railway tracks.We have a leaking boiler leaking taps. The above issues persist despite them being reported over and over again. It's down to the tenants to constantly report the same problem until they come in bodge ... read full review Get contact details, videos, photos, opening times and map directions. Rip-off service charges and unfair costs! For the time I've been living in one of their flats I asked few times about the water provider because not even Thames water acknowelges they provide the service to my postcode. And Peabody bans shared owners from subletting, unlike an increasing number of housing associations. However when I first joined, I thought I joined an amazing company because during my interview the management kept pushing an plan for improving and helping residents to live a better life & I was also feed this same information in my induction too. It’s worthless because of claddingThey’re absolutely horrendous with no culpability at all, Because you have not answered this serious email issue I will address it here.Below was sent to concierge on the 2nd November 2020 and Peabody.Of which you have NOT RESPECTFULLY ANSWERED.Being Blocked in by Markmen SecurityTo whom it may concernI just had a very heated conversation with an employee from markmens security.I am getting fed up and stressed with people continously BLOCKING DISABLED BAYS. Ex employeeAfter updating my cv recently, I was looking to at the previous companies that worked for I came across Peabody ( which I worked roughly a few years ago) & decide to look them up in regards to reviews, I started to read all the reviews on this website and started to shake my head and laugh to myself because it looks like the company is still the same as I left a few years ago, here is why I worked for Peabody around 3 and half years ago, and my role was working dealing with residents and any complaints they and investigating them. The resident kept chasing me everyday for a month & I eventually escalated this issue to the cleaning team’s management. It doesn't matter if you have health issues or disabilities, you will be ignored and mistreated anyway or even mocked. Do not buy off them! The windows and doors are in terrible state but once again they are not doing anything. Some complaints are completely ignored or brushed aside. 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